Overview

Gender

male

Mike leads the Product Management function at Cyara, leading a global team that drives product strategy, actively seeks customer input, and facilitates the prioritization process for the many engineering investments Cyara makes for each 2-month release cycle. He is based out of Cyara’s Redwood City headquarters office in Silicon Valley, but travels regularly to visit customers and the Australia-based engineering team.

Mike is a 25-year veteran of technology and leadership roles. Prior to Cyara, Mike was VP Applications, leading the global application design and development functions at [24]7, where he oversaw increasingly sophisticated customer service speech and web applications for a wide variety of industries.

Prior to helping make [24]7 the leader in multimodal customer service applications, Mike managed the application design and development teams at Voxify from 2003 through successful acquisition by [24]7. Mike’s Voxify team led the industry in intelligent speech applications, predictive IVR, new deployment models, and managed application services.

Mike previously managed R&D at IQ Commerce, ran his own consulting company, and held technical leadership positions at NeXT, Apple, Symantec and HP. Mike holds both a BS and MS in Computer Science from MIT.