Details

Industries

Cloud Computing,SaaS,Software

Founded date

Jan 1, 1997

Number Of Employee

1001 - 5000

Operating Status

Active

Support.com Cloud is designed to function like a GPS for customer support.
Their Support.com Agent Support application offers an easy-to-use interface that makes it simple for support agents to launch Guided Paths® that walk them through the exact steps they need to solve even the knottiest end-user technical problems. Full-feature remote access to the user’s connected technology is built right in, and detailed data is gathered throughout the entire interaction, providing valuable insights to support center management and a feedback loop for the continual improvement of Guided Paths.