Medallia provides SaaS platform focused on customer experience management.
Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things, or IoT, interactions. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.
The company was founded in 2001 and is headquartered in San Francisco, California.
Announced Date | Round | Money Raised | Number of Investors | Lead Investors | Post Valuation | |
---|---|---|---|---|---|---|
Jul 18, 2019 | IPO | $326M | — | — | — | Detail |
Feb 28, 2019 | Series F | $70M | 3 | — | — | Detail |
Jul 7, 2016 | Secondary Market | — | 1 | — | — | Detail |
Jul 21, 2015 | Series E | $150M | 1 | Sequoia Capital | — | Detail |
Aug 18, 2014 | Series D | $50M | 1 | Sequoia Capital | — | Detail |
Investor Name | Lead Investor | Funding Round |
---|---|---|
RGM Capital | — | Series F |
Sequoia Capital | — | Series F |
Wasatch Advisors | — | Series F |
Employee Stock Option Fund | — | Secondary Market |
Medallia has acquired 15 organizations. Their most recent acquisition was Kampyle on Oct 20, 2016. They acquired Kampyle for 0.
Date
Company Name
|
Industry | Acquisition Type | Price | |
---|---|---|---|---|
Oct 20, 2016
Kampyle
|
Analytics | acquisition | — | Detail |
May 8, 2019
Strikedeck
|
Analytics | acquisition | — | Detail |
Jun 3, 2019
CoolaData
|
Analytics | acquisition | — | Detail |
Sep 24, 2019
Medallia Zingle
|
Analytics | acquisition | $ 42M | Detail |
Oct 7, 2019
Crowdicity
|
Software | acquisition | — | Detail |