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Medallia

company

About

Medallia provides SaaS platform focused on customer experience management.

Details

Last Funding Type
Series C
Last Funding Money Raised
$20M
Industries
Analytics,Customer Service,Enterprise Software,SaaS,Text Analytics
Founded date
Jan 1, 2001
Number Of Employee
1001 - 5000
Operating Status
Active
Stock Symbol
nyse:MDLA
Legal Name
Medallia, Inc.

Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things, or IoT, interactions. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.

The company was founded in 2001 and is headquartered in San Francisco, California.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
8
$651M
Medallia has raised a total of $651M in funding over 2 rounds. Their latest funding was raised on Jul 18, 2019 from a IPO round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
Jul 18, 2019 IPO $326M Detail
Feb 28, 2019 Series F $70M 3 Detail
Jul 7, 2016 Secondary Market 1 Detail
Jul 21, 2015 Series E $150M 1 Sequoia Capital Detail
Aug 18, 2014 Series D $50M 1 Sequoia Capital Detail

Investors

Number of Lead Investors
Number of Investors
5
4
Medallia is funded by 4 investors. RGM Capital and Sequoia Capital are the most recent investors.
Investor Name Lead Investor Funding Round
RGM Capital Series F
Sequoia Capital Series F
Wasatch Advisors Series F
Employee Stock Option Fund Secondary Market

Employee Profiles

Number of Employee Profiles
68
Medallia has 68 current employee profiles, including Executive Margaryta Rashev
Executive
Employee
Employee
Employee
Employee

Acquisition

Medallia has acquired 15 organizations. Their most recent acquisition was Kampyle on Oct 20, 2016. They acquired Kampyle for 0.

Date Company Name
Industry Acquisition Type Price
Oct 20, 2016 Kampyle
Analytics acquisition Detail
May 8, 2019 Strikedeck
Analytics acquisition Detail
Jun 3, 2019 CoolaData
Analytics acquisition Detail
Sep 24, 2019 Medallia Zingle
Analytics acquisition $ 42M Detail
Oct 7, 2019 Crowdicity
Software acquisition Detail