Kustomer

About

Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializing in customer service.

New York,New York,United States
101 - 250
https://www.kustomer.com

Highlights

Details

Last Funding Type: Series C
Last Funding Money Raised: $35M
Industries: CRM,Customer Service,Enterprise,SaaS,Small and Medium Businesses,Software
Founded date: Aug 14, 2015
Number Of Employee: 101 - 250
Operating Status: Active
Legal Name: Kustomer Inc.

Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business by unifying data from multiple sources, enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit.

The company was founded in 2015 and is headquartered in New York.

Funding Rounds

Number of Funding Rounds

Total Funding Amount

6

$173.50M

Kustomer has raised a total of $173.50M in funding over 2 rounds. Their latest funding was raised on Dec 4, 2019 from a Series E round.

Announced Date	Round	Money Raised	Number of Investors	Lead Investors	Post Valuation
Dec 4, 2019	Series E	$60M	3	Coatue	—	Detail
May 29, 2019	Series D	$40M	2	Tiger Global Management	—	Detail
Jan 24, 2019	Series C	$35M	6	Battery Ventures	—	Detail
Jun 15, 2018	Series B	$26M	9	Redpoint	—	Detail
Sep 27, 2016	Series A	$10M	7	Canaan Partners	—	Detail

Investors

Number of Lead Investors

Number of Investors

7

13

Kustomer is funded by 13 investors. Coatue and Battery Ventures are the most recent investors.

Investor Name	Lead Investor	Funding Round
Coatue	Yes	Series E
Battery Ventures	—	Series E
Tiger Global Management	—	Series E
Boldstart Ventures	—	Series C
Canaan Partners	—	Series C
Cisco Investments	—	Series C
Redpoint	—	Series C
Social Leverage	—	Series C
BoxGroup	—	Series B
George Hu	—	Series B