Cogito enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence.
Cogito is a computer service company that enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine learning. Its software evaluates hundreds of behavioral signals through voice to provide live conversation coaching for agents and a real-time measure of customer experience for every call.
It was founded in 2007 and is headquartered in Boston, Massachusetts.
Announced Date | Round | Money Raised | Number of Investors | Lead Investors | Post Valuation | |
---|---|---|---|---|---|---|
Dec 14, 2021 | Debt Financing | $38.22M | 1 | — | — | Detail |
Nov 18, 2020 | Convertable Note | $25M | 3 | GS Growth | — | Detail |
Sep 5, 2019 | Series C | $20M | 11 | — | — | Detail |
Dec 5, 2018 | Series C | $8M | 2 | Hearst Ventures | — | Detail |
Jul 23, 2018 | Series C | $37M | 3 | GS Growth | — | Detail |
Investor Name | Lead Investor | Funding Round |
---|---|---|
GS Growth | Yes | Convertable Note |
Summer@Highland | Yes | Non-Equity Assistant |
Trog Hawley Capital | — | Debt Financing |
Safar Partners | — | Convertable Note |
Salesforce Ventures | — | Convertable Note |
Avaya | — | Series C |
Battery Ventures | — | Series C |
DARPA | — | Series C |
Hearst Ventures | — | Series C |
National Institute of Mental Health | — | Series C |