Ada

About

Ada is an automated customer experience company that provides chat bots used in customer support.

Toronto,Ontario,Canada
101 - 250
https://www.ada.cx/

Highlights

Details

Last Funding Type: Non-Equity Assistant
Industries: Artificial Intelligence,Intelligent Systems,Machine Learning,SaaS,Software
Founded date: Jan 1, 2016
Number Of Employee: 101 - 250
Operating Status: Active
Legal Name: Ada Support, Inc.
Also Known As: Ada Support

Ada is a computer software company that features a chatbot-based platform that helps enterprise businesses to automate customer experience. Its platform operates through both web and mobile machine learning engine that reduces support volume and empowers customers to find answers on their own.

The company was founded in 2016 and headquartered in Toronto in Canada.

Funding Rounds

Number of Funding Rounds

Total Funding Amount

7

$176.50M $19M

Ada has raised a total of $176.50M $19M in funding over 2 rounds. Their latest funding was raised on May 7, 2021 from a Series C round.

Announced Date	Round	Money Raised	Number of Investors	Lead Investors	Post Valuation
May 7, 2021	Series C	$130M	8	Spark Capital	—	Detail
Mar 19, 2020	Series B	$44M	7	Accel	—	Detail
Dec 18, 2018	Series A	$19M	7	FirstMark	—	Detail
Jul 20, 2017	Seed	$2.50M	3	Bessemer Venture Partners	—	Detail
Oct 8, 2016	Non-Equity Assistant	—	1	—	—	Detail

Investors

Number of Lead Investors

Number of Investors

5

17

Ada is funded by 17 investors. Spark Capital and RFI are the most recent investors.

Investor Name	Lead Investor	Funding Round
Spark Capital	Yes	Series C
RFI	Yes	Pre-seed
Accel	—	Series C
Bessemer Venture Partners	—	Series C
Burst Capital	—	Series C
FirstMark	—	Series C
Giant Ventures	—	Series C
Tiger Global Management	—	Series C
Version One Ventures	—	Series C
Leaders Fund	—	Series B