Gladly
company
About
Gladly is reinventing customer service with a customer service platform.
- San Francisco,California,United States
- 101 - 250
- https://www.gladly.com/
Details
- Last Funding Type
- Series Unknown
- Last Funding Money Raised
- $55M
- Industries
- Computer,Customer Service,Information Technology,SaaS,Software,Technical Support
- Founded date
- Jan 1, 2015
- Number Of Employee
- 101 - 250
- Operating Status
- Active
- Legal Name
- Gladly Software, Inc.
Gladly is a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations. With Gladly, customers are at the center and brands can communicate with their customers seamlessly across any channel from voice, email, messaging, chat, and social media. Agents are empowered, customers feel known, and companies build love and loyalty through consistently positive experiences.
Gladly is based in San Francisco and funded by Greylock Partners, GGV Capital, NEA, and JetBlue Ventures.
Funding Rounds
Number of Funding Rounds
Total Funding Amount
7
$168M
Gladly has raised a total of
$168M
in funding over 2 rounds. Their latest funding was raised on
Dec 14, 2022 from a Series Unknown round.
| Announced Date | Round | Money Raised | Number of Investors | Lead Investors | Post Valuation | |
|---|---|---|---|---|---|---|
| Dec 14, 2022 | Series Unknown | $55M | 5 |
Riverwood Capital
|
— | Detail |
| Jan 29, 2019 | Series D | $50M | 5 |
Future Fund
Glynn Capital Management
|
— | Detail |
| Apr 20, 2017 | Series C | $36M | 3 |
GGV Capital
|
— | Detail |
| Apr 1, 2017 | Series C | — | 1 | — | — | Detail |
| Jun 25, 2016 | Series B | $15M | 2 |
New Enterprise Associates
|
— | Detail |
Investors
Number of Lead Investors
Number of Investors
6
9
Gladly is funded by 9 investors.
Riverwood Capital
and Future Fund
are the most recent investors.
| Investor Name | Lead Investor | Funding Round |
|---|---|---|
|
Riverwood Capital
|
Yes | Series Unknown |
|
Future Fund
|
Yes | Series D |
|
GGV Capital
|
— | Series Unknown |
|
Glynn Capital Management
|
— | Series Unknown |
Greylock
|
— | Series Unknown |
|
New Enterprise Associates
|
— | Series Unknown |
|
|
— | Series C |
DCVC
|
— | Series A |
SVA
|
— | Seed |
Employee Profiles
Number of Employee Profiles
15
Gladly has 15 current employee profiles, including
Employee Jeff Richards
Employee
Board member
Executive
Board member
Board member
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